You can update most of your account details yourself from Profile & settings, without contacting the Linkby team. If you manage more than one brand, switch to the right account before you change anything — click your account name at the bottom of the left-hand sidebar and choose Switch account.
To update your profile (name, email and password):
Log in to your account.
Click your account name in the bottom left and select Profile & settings.
Go to 'Profile'.
Under 'My Account', update your Email, First Name or Last Name. Note: your email is the address you use to log in, so this will change your login email.
To change your password, use the 'Change Password' section — enter your Current Password, then your New Password, and re-enter it under Confirm New Password.
Click 'Save Changes'.
To update your company logo, bio and other brand details:
From Profile & settings, go to 'Company'.
Update any of the following: Name, Website URL, Industry Categorisation, Bio (up to 2,000 characters), and Logo (recommended size 300px × 120px, max 1MB, accepted formats JPG or PNG).
Click 'Save Changes'.
To manage who can access your account or which email addresses receive campaign and billing notifications, see 'Teammates', 'Notifications' and 'Billing Details' in the same menu.