You can update most of your account details yourself from the Account area, without contacting your Linkby representative. If you manage more than one brand, first select the correct account using the flag in the top-right before making changes.
To update your profile (name, email and password):
Log in to your account.
Click your profile icon in the bottom left corner and select 'Account'.
Go to 'Profile'.
Under 'My Account', update your Email, First Name or Last Name. Note: your email is the address you use to log in, so this will change your login email.
To change your password, use the 'Change Password' section — enter your Current Password, then your New Password, and re-enter it under Confirm New Password.
Click 'Save Changes'.
To update your company logo, bio and other brand details:
From the account menu, go to 'Company'.
Update any of the following: Name, Website URL, Industry Categorisation, Bio (up to 2,000 characters), and Logo (recommended size 300px × 120px, max 1MB, accepted formats JPG or PNG).
Click 'Save Changes'.
To manage who can access your account or which email addresses receive campaign and billing notifications, see 'Teammates', 'Notifications' and 'Billing Details' in the same menu.